IT Service Management Consultancy Service
Consultants Factory ranks among the best in the IT Service Management consultancy (ITSM) Â services, offering premium, model-based IT management transformation solutions.
Our expertise spans across a variety of industries, helping organizations achieve comprehensive IT service management improvements.
We specialize in overseeing the full lifecycle of IT transformation and ongoing maintenance, ensuring that your organization’s IT infrastructure remains secure, efficient, and aligned with industry best practices. With a focus on end-to-end solutions, we ensure that businesses thrive in a rapidly changing technological landscape.
Service Offerings
- IT Service Management best practices establishment / re-engineering that are based on ITIL principles, processes & functions
- ITSM System (SMS) establishment / re-engineering based on ISO 20000 or CMMI for Services (CMMI SVC)
- SMS gap analysis vis-a-vis ISO 20000 / CMMI SVC OR current state & future state study vis-a-vis ITIL practices
- IT Service Management tools functional audit and assistance in tool selection
- Maintenance of Service Management end-to-end system / specific process areas on a staffing mode
Why Choose CF?
Specialized Expertise
At CF, we specialize exclusively in IT management consulting and workforce training, allowing us to offer highly focused and exceptional services in these areas.
Customer-Centric Approach
As a boutique and agile firm, we prioritize our customers, ensuring a personalized experience and consistently exceeding expectations.
Global Reach
With experienced consultants and trainers, we manage global engagements and leverage our vast network of partners across key regions such as EMEA, EU, and APAC, providing services worldwide.