ITIL Intermediate (service operation) – E- Learnining

4.08 out of 5 based on 61 customer ratings
(62 customer reviews)


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The ITIL Intermediate Level has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. … The ITIL Intermediate certifications are divided into two categories – Service Life-cycle and Service Capability.

Consultants Factory provides high quality ITIL Certification training’s online. Our trainers are accredited to deliver ITIL courses. Our training’s are accredited by EXIN. We provide assured ITIL Certification.

If you are looking for ITIL Certification training’s that are accredited, high quality & very affordable, we are your best bet!

Additional information

training method

Only Training – E-Learning

Exam Details

  • No. of questions: 8 

  • Pass mark: 70%

  • Exam structure: Complex Objective testing format

  • Exam duration: 90 Minutes

  • Open book/notes: No

  • Negative Marking: No 

  • Prerequisites: Successful completion of ITIL Foundation

Benefits of Certification

 Improved customer satisfaction through a more professional approach to service delivery

·         Improved IT services through the use of proven best practice processes

·         Improved ROI of IT

·         Improved delivery of third party services through the specification of ITIL

·         Improved morale of service delivery and recipient staff

·         Increased competence, capability and productivity of IT staff


Should be certified in ITIL Foundation

Upcoming Batches

29 – 31 August

26 – 28 September

24 – 26 Oct

28 – 30 Nov

26 – 28 Dec

62 reviews for ITIL Intermediate (service operation) – E- Learnining

  1. Kanwal Naidu

    Rated 3 out of 5

    Good way of teaching , Worth my money

  2. Krishna Bajpeyi

    Rated 5 out of 5

    This is a good course and it helped a lot to understand important ITIL concepts.

  3. Surendranath Viswan

    Rated 4 out of 5

    Perfect platform for Online classes

  4. Jyoti Devadhikar

    Rated 5 out of 5

    Great Experience

  5. Minakshi Dhibar

    Rated 5 out of 5

    I liked the re-ordering of the syllabus in the course as compared to the original SD book.

  6. Bhageerathi Mahalanabis

    Rated 4 out of 5

    Great Trainers

  7. AliaDattachaudhuri

    Rated 3 out of 5

    I have done ITIL intermediate SO from Consultants Factory and their material is pretty robust

  8. Damayanti Kamal

    Rated 4 out of 5

    Excellent Content.

  9. Sooraj Dvivedi

    Rated 3 out of 5

    Great explanation of concepts thru live examples, this helped me to link the topics and understand the connect between various topics.

  10. Parvati Shrivastava

    Rated 4 out of 5

    Good as gold , Recommended

  11. Shristi Dhibar

    Rated 3 out of 5

    Extremely well covered exhaustive syllabus!

  12. Sunder Ayyar

    Rated 5 out of 5

    Great Training , Highly Recommended

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