ITIL Intermediate (Continual Service Improvement (CSI)) – E-Learning

4.65 out of 5 based on 74 customer ratings
(75 customer reviews)


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One of the modules in the ITIL® Intermediate Lifecycle stream that leads to the ITIL® Expert Certificate in IT Service Management qualification, the ITIL® Continual Service Improvement (CSI) certification focuses on how processes can ensure ongoing improvements and deliver results and customer satisfaction. CSI practices help businesses adapt and evolve to growing demands and changes in businesses. The ITIL® CSI tools and techniques are geared towards evaluating the risks and success factors associated with improvements and how these activities can help improve efficiencies and returns on investment for organizations.

Additional information

training method

Only Training – E-Learning

75 reviews for ITIL Intermediate (Continual Service Improvement (CSI)) – E-Learning

  1. Asha Chattarak

    Thank you CF overall the performance was good

  2. Acarya Naidu

    Instructor is experienced

  3. Daas Padhi

    It was a good learning experience

  4. Rekha Ayyangar

    Good training

  5. Indu Sinha

    Trainer was awesome Exp

  6. Kahoda Patel

    Documentation provided is very good

  7. Mina Ojha

    Really good

  8. Narayana Nambisan

    I had a great experience and I like the training content

  9. Sahadeva Thakre

    Good facilities

  10. Arun Limbu

    Excellent training done by CF

  11. Daya Nandi

    Excellent course and excellent faculty

  12. Mahamai Dhibar

    I am satisfied with the training course

  13. Chambeli Kusari

    All support and quick from CF

  14. Nagini Naidu

    Would definitely recommend

  15. Anu Dhavale

    Great experience.

  16. Sumati Kashyap

    excellent training

  17. Om Jogalekar

    Wish them all success

  18. Gagan Phadatare

    Training is well paced

  19. Krishnaa Nandi

    The faculty was very much experienced

  20. Aahana Adhya

    Great training

  21. Mishri Barigai

    This training is worth & helped me to understand more

  22. Vijaya Malviya

    Hope this will help me improve my career

  23. Manasa Havaldar

    Good training

  24. Rhitanshu Bajpeyi

    The course is done and executed very well

  25. Dhirtarashtra Muzumdar

    The case study shared was also very good

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