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ITIL Intermediate (Service Offerings and Agreements) – Training and Certification

4.53 out of 5 based on 68 customer ratings
(69 customer reviews)

19,000 23,000

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Description

This course helps you aim for a first time pass of the exam and gain the skills to implement SOA best practices in your business and organisation. The intensive coaching from industry experts, comprehensive courseware and mock questions and exercises will give you the expertise and confidence to appear for the exam and shine among your peers.

Additional information

training method

E-Learning, Live Virtual CLassroom(Online)

Exam Details

  • 90 minute ‘closed book’

  • Eight multiple choice, scenario-based questions

  • Pass mark is 70% (28/40)

Benefits of Certification

  • ITIL® Service Offerings and Agreements (SOA): Introduction and Overview

  • Service Portfolio Management

  • Service Catalogue Management

  • Service Level Management (SLM)

  • Demand Management

  • Supplier Management

  • Financial Management for IT Services

  • Business Relationship Management (BRM)

  • Roles and Responsibilities

Prerequisites

In order to attend the workshop, you must have:

ITIL® Foundation Certificate in IT Service Management or an earlier ITIL® (V2) Foundation plus Foundation Bridge

In order to appear for the examination participants must:

  • Have completed a 30-hour accredited course from an ITIL® Accredited Training Provider,

  • Hold the ITIL® Foundation Certificate in IT Service Management (or other appropriate earlier ITIL® and bridge qualifications)

Upcoming Batches

29 – 31 August

26 – 28 September

69 reviews for ITIL Intermediate (Service Offerings and Agreements) – Training and Certification

  1. Sharya Bakshi

    Rated 4 out of 5

    Trainers with industry experience, real time implementation helped in learning fusion concepts

  2. Tarabai

    Rated 5 out of 5

    Concept wise it was very good

  3. Sunder Chattarak

    Rated 5 out of 5

    training is very good

  4. Varuni Kumar

    Rated 5 out of 5

    course structure is good.

  5. Jagadis Phadatare

    Rated 4 out of 5

    Great facility in terms of mentor

  6. Gauri Ganapuli

    Rated 4 out of 5

    They even conduct webinar session which is really good

  7. Chunder Nambiyar

    Rated 4 out of 5

    Good training and thank you

  8. Ashia Chakarvarti

    Rated 5 out of 5

    I’m seriously impressed by the team

  9. Maha Viswan

    Rated 5 out of 5

    The trainers are well organized

  10. Chandi Sharma

    Rated 5 out of 5

    Overall rating, Excellent.

  11. Ravi Panikkar

    Rated 4 out of 5

    I am really satisfied with their training

  12. Aditi Thakore

    Rated 4 out of 5

    rainer explained the course very detail manner.

  13. Shackcham Ganapuli

    Rated 5 out of 5

    I had been persuing ITIL training with Consultants Factory

  14. Megaduta Panja

    Rated 5 out of 5

    Very helpful for professionals who want to enter in to ITIL

  15. shashi

    Rated 4 out of 5

    Wonderful taking this course. Thank you.

  16. Pranav Gazdar

    Rated 4 out of 5

    It is good to take up the course if you are looking for your career advancement

  17. Din Sarkar

    Rated 4 out of 5

    Had a wonderful experience and detailed understanding of the course.

  18. Daksha Jadhav

    Rated 4 out of 5

    very good place for ITIL training

  19. Raghu Patel

    Rated 4 out of 5

    It was good place to learn

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