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ITIL Intermediate – Training and Certification (Service Transition)

4.61 out of 5 based on 56 customer ratings
(57 customer reviews)

From: 27,000 From: 18,250

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Description

ITIL Intermediate ST Certification is a key qualification for the ITIL Service Life cycle training that will help you plan a course as an expert IT professional. The certification tests your knowledge of process elements, practice components and management techniques to build, test and implement products and services. You will understand how service transition can be applied to other stages of the service life-cycle and its impact on decisions during service strategy and service operations.

Additional information

training method

E-Learning, Live Virtual CLassroom(Online)

Exam Details

•  No. of questions: 8 

•  Pass mark: 70%

•  Exam structure: Complex Objective testing format

•  Exam duration: 90 Minutes

•  Open book/notes: No

•  Negative Marking: No

•         Prerequisites: Successful completion of ITIL Foundation

Benefits of Certification

  • Describe the purpose, principles and processes in service transition

  • Identify effective personnel management through service transitions

  •  Identify challenges, critical success factors and risks

  • Understand how to plan and manage the transitions using new or revised resources

  • Understand and manage changes to IT services in line with business strategy and customer expectations

  • Identify the role of service transition in flexible change management and improvement of service delivery

Prerequisites

Successful completion of ITIL Foundation

Upcoming Batches

Live Virtual Classroom Training Dates:

22 -24 August

19 -21 September

57 reviews for ITIL Intermediate – Training and Certification (Service Transition)

  1. Varuni Malhotra

    Rated 5 out of 5

    Excellent training delivered

  2. Harsh Phadanis

    Rated 4 out of 5

    Experienced faculty

  3. Durga Prabhu

    Rated 4 out of 5

    flow of course was very good.

  4. Dasra Tipanis

    Rated 4 out of 5

    very organized recommended

  5. Bhrigu Malviya

    Rated 5 out of 5

    The trainer used plenty of real life examples

  6. Dasra Shrivastav

    Rated 4 out of 5

    It was a very good knowledge session

  7. Indu Anagal

    Rated 5 out of 5

    Explanation was well understood with relevant examples.

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